QUALITY POLICY
The objective of TEC is to specialise in the importation, assembly, test and supply of industrial and hydraulic hose assemblies, systems and components.
In order to achieve this objective, we will maintain an effective and efficient Quality Management System based upon the requirements of ISO 9001:2015.
We promise to comply with all necessary regulatory and legal requirements
The continual improvement of the effectiveness of TEC’s Quality Management System is fundamental to the success of our business and must be supported by all employees as an integral part of their daily work.
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Monitor and measure the effectiveness of its business processes and objectives through Management Reviews and the Internal Audit Process
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Monitor customer satisfaction through review of customer complaints and measurement of repeat business and set objectives for continual improvement
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Analyse the causes of any complaint or problem and take appropriate action to prevent recurrence
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Select and work closely with suppliers who enable the company to create and deliver a reliable performance
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Recruit employees who are customer focussed and support them with appropriate training and systems to ensure their competence always meets the company’s requirements
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Provide a work environment that promotes the well-being of its employees, and encourages positive teamwork
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Encourage all employees to identify problems and make suggestions to improve all aspects of the company’s products/services and business processes
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Ensure that all employees are aware of the Quality Policy and are committed to the effective implementation of the Quality Management System
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1 millionOver 1 million metres of hoses sold per annum.
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Fortune 50020 Fortune 500 companies are customers of TEC.
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GlobalWe work with client across the globe and offer worldwide delivery on all parts and services.
Quality Accreditations
TEC online store
TEC engineer state-of-the-art industrial hoses, couplings, and accessories for applications ranging from water to welding, petroleum to pressure washing, and from mining to material handling. Each hose system component is tested under harsh environmental conditions and rigorous operational demands to ensure our hose assembly solution maximises your value and minimises your downtime.
Industries we work with
Our goal of constantly looking to achieve innovative and effective solutions for our customers by providing high quality products and services supported by highly qualified and experienced technical personnel, has made us the partner of choice across the various sectors we serve.